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Privacy Policy
Last Updated: May 21, 2026
Introduction
Comfort Home Health Care Services, LLC respects your privacy and is committed to protecting the personal
information you share with us. This Privacy Policy explains how we collect, use, store, and protect information
when you visit our website, contact us, request services, submit a referral, apply for a position, complete a form,
schedule an appointment, or otherwise communicate with us.
This Privacy Policy applies to information collected through our website, related online forms, phone calls, emails,
appointment requests, referral submissions, career inquiries, and other communication channels connected to
Comfort Home Health Care Services, LLC.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Phone number
- Email address
- Mailing address or service location
- Name and contact information of a family member, caregiver, referral source, or legal representative
- Information about care needs, home care support needs, requested services, preferred schedule, and number of care hours needed
- Information related to appointments, assessments, consultations, referrals, or service inquiries
- Health-related or care-related information you choose to provide so we can better understand your needs
- Payment, insurance, Medicaid, waiver, or billing-related information when applicable
- Resume, cover letter, work history, certifications, references, and other employment application details
- Survey responses, feedback, testimonials, questions, or comments submitted through the website
- SMS consent preferences and communication preferences
- Technical information such as IP address, browser type, device information, pages visited, and general website usage data
Please do not submit sensitive medical information through general website forms unless specifically requested and unless you are comfortable doing so.
How We Collect Information
We may collect information in the following ways:
- When you fill out a contact form on our website
- Page 1 of 4 Comfort Home Health Care Services, LLC | Privacy Policy
- When you request a free care plan, house assessment, consultation, appointment, or service assessment
- When you submit a referral for yourself, a family member, or another individual
- When you email, call, text, or otherwise communicate with us
- When you apply for a job or submit a resume/cover letter
- When you complete a client satisfaction survey or provide feedback
- When you interact with our website, online booking tools, embedded forms, or third-party service tools
- Through cookies, analytics tools, tracking pixels, spam-prevention tools, or similar website technologies
How We Use Personal Information
Comfort Home Health Care Services, LLC may use personal information for the following purposes:
- To respond to inquiries, questions, referrals, and service requests
- To schedule appointments, consultations, assessments, or follow-up calls
- To evaluate care needs and determine whether our services may be appropriate
- To create or discuss personalized care plans
- To communicate with clients, family members, caregivers, referral sources, and authorized representatives
- To provide, coordinate, improve, or support home health care and caregiver services
- To process payment, billing, Medicaid, waiver, or insurance-related matters when applicable
- To review employment applications and communicate with job applicants
- To send appointment reminders, service updates, text messages, emails, or other communications when permitted
- To send marketing or promotional messages only where permitted by law and/or with appropriate consent
- To improve our website, services, user experience, and internal operations
- To maintain records, comply with legal obligations, and protect our rights, safety, and securit
Sharing of Information
We do not sell personal information. We may share information only as needed for legitimate business, care coordination, legal, or operational purposes, including with:
- Authorized employees, caregivers, care coordinators, or administrative team members
- Service providers who help us operate our website, forms, appointment booking, email, text messaging, phone
- systems, payment processing, analytics, or other business tools
- Medicaid, waiver, insurance, billing, or payment-related entities when necessary
- Referral sources, family members, legal representatives, or care partners when authorized or appropriate
- Government agencies, regulators, or law enforcement when required by law
- Professional advisors, such as attorneys, accountants, compliance consultants, or insurers
- A successor organization if there is a business transfer, merger, restructuring, or sale of assets
When we share information with service providers, we expect them to use the information only for the services they provide to us and to protect it appropriately
Cookies and Website Tracking
Our website may use cookies, tracking pixels, analytics tools, browser logs, and similar technologies to understand
how visitors use the website, improve website performance, prevent fraud or spam, and support marketing or
advertising efforts.
These tools may collect information such as your IP address, browser type, device type, pages visited, time spent
on the website, referring website, and general location information.
You can usually adjust your browser settings to block or delete cookies. However, disabling cookies may affect
how some parts of the website function.
Third-Party Links or Services
Our website may contain links to third-party websites or services, including appointment booking tools, application
forms, payment tools, social media platforms, review platforms, maps, analytics providers, or other external
services.
These third-party websites and tools are not controlled by Comfort Home Health Care Services, LLC. Their privacy
practices may differ from ours. We encourage you to review the privacy policies of any third-party website or
service before submitting personal information.
Data Protection and Security
We take reasonable administrative, technical, and physical measures to help protect personal information against
unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, email system, online form, or electronic transmission is completely secure. While we work to
protect your information, we cannot guarantee absolute security of information transmitted through the internet.
User Rights and Choices
Depending on applicable law and the type of information involved, you may have the right to:
- Request access to personal information we maintain about you
- Ask us to correct inaccurate or outdated information
- Request that we delete certain personal information, where legally permitted
- Opt out of marketing emails or promotional communications
- Opt out of SMS/text messages by following the instructions in the message, such as replying STOP
- Adjust cookie settings through your browser
- Withdraw consent where processing is based on consent
If your information includes health-related information protected by applicable healthcare privacy laws, additional rights may apply. To make a privacy-related request, please contact us using the contact information listed below.
Children's Privacy
Our services may involve care for disabled children, adults, and elderly individuals. However, our website is not intended to collect personal information directly from children under the age of 13 without permission from a parent, guardian, or authorized representative.
If you believe a child has submitted personal information to us without proper authorization, please contact us so
we can review and address the matter appropriately.
Service Area Relevance
Comfort Home Health Care Services, LLC provides home health care and caregiver services in Minnesota.
Information collected through our website may be used to determine whether a requested service is available in
your area, coordinate assessments, match clients with appropriate caregivers, and support care planning within the
areas we serve.
Submitting a form or inquiry does not guarantee service availability. Our team may contact you to confirm location,
eligibility, care needs, and scheduling options.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Comfort Home Health Care Services, LLC
4141 Central Avenue NE, Suite #102N
Columbia Heights, Minnesota 55421
Phone: 612-500-8839
FAX: 612-331-7704
Email: info@caregiversmn.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, legal
requirements, or privacy practices. When changes are made, we will update the Last Updated date at the top of
this page.
Your continued use of our website or services after changes are posted means you acknowledge the updated
Privacy Policy.